Refund policy

Harbor Town Herbs & Spices Store Policies

Welcome to herbandspicenc.com, owned and operated by Harbor Town Herbs & Spices LLC. Please review our store policies carefully, as they govern your use of our website and services.

Returns and Refunds

Due to the nature of our products, which include food, health, and personal care items, we cannot accept returns or issue refunds on any products. However, if you are unsatisfied with a product, you may request store credit for the full price of the item you are unhappy with.

Store Credit Guidelines:
- Store credit requests must be made within seven (7) calendar days of the order date.
- If the product total was $1.50, the store credit will be for the same amount.
- No store credits will be issued for products ordered more than seven days before the request.
- Customers must pay for any additional shipping charges incurred when using store credit.

Product Information

We advise anyone ordering any herb, spice, herbal supplement, or personal care product to consult with their physician before ordering or using any of our products. The information provided regarding the benefits and uses of our products has not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

Electronic Communications

By using herbandspicenc.com or sending e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically and agree that all agreements, notices, disclosures, and other communications satisfy any legal requirement that such communications be in writing.

Your Account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

Risk of Loss

All items purchased from herbandspicenc.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Force Majeure

Harbor Town Herbs & Spices LLC will not be responsible for any delay or failure in performance arising out of any cause beyond our control, including acts of God, war, riots, fire, or shipping delays.

Payment

Payment for all orders placed through herbandspicenc.com must be made at the time of ordering. You agree to pay all applicable taxes and charges imposed by any governmental entity in connection with your use of the website.

Product Pricing and Availability

While we strive to ensure that our products are in stock and prices are accurate, we reserve the right to modify the pricing of any products prior to shipment. If there is a pricing error or product unavailability, we will contact you in a reasonable timeframe.

Shipping Policy

The shipping of products purchased through herbandspicenc.com is subject to our Shipping Policy. All orders will be processed in accordance with the guidelines set forth on our website.